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Sensitivity in the Workplace
Sensitivity in the workplace is paramount for fostering a supportive and inclusive environment. It entails being attuned to the needs, feelings, and perspectives of colleagues, recognizing and respecting their diverse backgrounds, experiences, and identities. Sensitivity cultivates empathy, encouraging individuals to communicate effectively, listen actively, and respond thoughtfully to others’ concerns. It involves refraining from language or actions that may inadvertently cause harm or discomfort, while also being open to feedback and willing to learn from mistakes. By prioritizing sensitivity, organizations can nurture a culture of mutual respect, collaboration, and psychological safety, ultimately enhancing employee well-being and productivity.
This course will award 1 continuing education hour.
Please see the board approval box for course approvals.Course Objectives
Enhance Awareness: Increase awareness among employees about the importance of sensitivity in the workplace, including the impact of language, behavior, and attitudes on fostering a respectful and inclusive environment.
Promote Cultural Competence: Develop and implement training programs that promote cultural competence, helping employees understand and appreciate diverse perspectives, backgrounds, and experiences to facilitate effective communication and collaboration.
Foster Empathy and Understanding: Encourage the development of empathy and understanding among team members through regular communication, team-building activities, and initiatives that encourage sharing personal experiences and perspectives.
Establish Clear Policies and Procedures: Implement clear policies and procedures that address issues related to sensitivity, discrimination, harassment, and bullying in the workplace, providing employees with guidelines and resources to address and resolve conflicts effectively while maintaining a respectful work environment.
Course Author
Board Approvals
State Approvals
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California Consortium of Addiction Programs and Professionals CCAPPProvider approved by CCAPP-EI, Provider # OS-21-336-0623
Information
- Content Level: Intermediate
- Course Format: This course is offered as a self-paced distance learning format (reading-based online activity)
- System Requirements: This course is offered online. Internet connection required.
- Course Completion Information: To earn continuing education credit, professionals must register and pay the fee for the course. They must read the content and demonstrate understanding by earning a minimum score of 70 percent on testing materials. The certificate of completion will be able to be downloaded after the above is completed. Refunds will be granted upon request with the withdrawal of credit for the course. For questions, concerns, or to request special accommodations, please call 866-863-4225 or email [email protected].
- Credit Hours: 1