Courses: 0

Total: $00.00

Partners: Family First Adolescent Services

Brief Description:

Every day counselors, nurses, psychiatric technicians, and others are called upon to intervene in crisis situations that may become dangerous if not handled properly.

This course will explore the prevention of aggressive behavior and crisis intervention techniques, which can include verbal de-escalation and physical interventions. We will identify the definition of aggression, warning signs of aggressive behavior, strategies to diffuse aggressive situations, crisis intervention techniques, and staff responsibilities after an event.



This course will award 2 continuing education hours.  Please see the board approval box for course approvals.

Author:  Leesa M. Robertson, M.Ed., CAP, LPC

Relevance:  This course was designed for master’s level counselors who have direct care time with mental health and substance abuse clients.  This course will help these professionals prevent and de-escalate volatile situations.

CEBroker Course ID:  20-882169
CEBroker Provider Number:  50-204

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Upon successful completion of this course the learner will be able to:

1. Define aggression.
2. Identify warning signs for aggressive behavior.
3. Identify strategies for de-escalating aggression.
4. Give examples of crisis intervention techniques to use when violence occurs.

Board Approvals:

National Approvals

 Bayside Continuing Education has been approved by NBCC as an Approved Continuing Education Provider, ACEP #6098.  Programs that do not qualify for NBCC credit are clearly identified.  Bayside Continuing Education is solely responsible for all aspects of the programs.

 This course has been approved by Bayside Continuing Education and Development Provider Number 81892, as a NAADAC Approved Education Provider, for educational credits. NAADAC Provider number 81892 is responsible for all aspects of the programming.


State Approvals
Beyond National Approvals which meet most state and certification board requirements individual state board approvals for this course:

 CCAPP California Consortium of Addiction Programs and Professionals (CCAPP) Provider Number OS-21-336-0623

Florida Certification Board
Florida Board of Nursing
Florida Board of Nursing-Certified Nursing Assistants
Florida Board of Clinical SW, MFT and MHC, #726
Ohio Counselor, Social Worker, And Marriage and Family Therapist Board for LPC hours
South Carolina Board of Social Work Examiners
South Carolina Board of Examiners For Licensure of Professional Counselors And Therapists
South Carolina Board of Nursing

CEBroker Provider ID:  50-204
CEBroker Course ID: 20-882169

Many state boards accept hours approved by other state and national boards. If your board is not listed here please contact them directly.

States that accept NBCC hours for LPC or LMHC (please verify with your board)
All 50 state licensing boards accept hours approved by the NBCC for LPCs or LMHCs.

States that accept NBCC hours for LMFT (please verify with your board)

Alabama, Arizona, Arkansas, California, Connecticut, Delaware, Georgia, Idaho, Indiana, Iowa, Kansas, Maryland, Missouri, Nebraska, New Hampshire, New Jersey, New Mexico, North Carolina, Oregon, Pennsylvania,  Rhode Island, South Carolina, South Dakota, Tennessee, Vermont, Virginia, Washington DC, Washington, Wisconsin

States that accept NBCC hours for SW (please verify with your board)

Arizona, California, Indiana, Kansas, Kentucky, Montana, Nebraska, New Hampshire, Oregon, Pennsylvania, Washington, Wisconsin

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Family First Adolescent Services

Family First Adolescent Services specializes in treating the most common and complex mental health issues teens face.