Every day counselors, nurses, psychiatric technicians, and others are called upon to intervene in crisis situations that may become dangerous if not handled properly.
This course will explore the prevention of aggressive behavior and crisis intervention techniques, which can include verbal de-escalation and physical interventions. We will identify the definition of aggression, warning signs of aggressive behavior, strategies to diffuse aggressive situations, crisis intervention techniques, and staff responsibilities after an event.
This course will award 2 continuing education hours. Please see the board approval box for course approvals.
Author: Leesa M. Robertson, M.Ed., CAP, LMHC
Ms. Robertson, M.Ed., CAP, LMHC is a Licensed Mental Health Counselor in Florida and a Licensed Professional Counselor in Georgia. She is credentialed in alcohol and other drug counseling.
Relevance and Target Audience: This course is designed for master's level counselors and social workers, addiction professionals, and nurses who have direct care time with clients who may display aggressive behavior. This course will help these professionals prevent and de-escalate volatile situations.
Content level: Intermediate
Course Format: This course is offered as a self-paced distance learning format (reading-based online activity)
System Requirements: This course is offered online. Internet connection required.
Course Completion Information: To earn continuing education credit, professionals must register and pay the fee for the course. They must read the content and demonstrate understanding by earning a minimum score of 70 percent on testing materials. The certificate of completion will be able to be downloaded after the above is completed. Refunds and Cancellations will be granted upon request with the withdrawal of credit for the course.
For questions, concerns or to request special accommodations, please call 866-863-4225 or email ContactUs@BaysideCEU.com.CEBroker Course ID: 20-903517
CEBroker Provider Number: 50-204
CEBroker Course ID: 20-970990
CEBroker Provider Number: 50-32249
CEBroker Course ID: OHSW 20-962342
TO BEGIN THIS COURSE:
Click on Take Course below, right
Upon successful completion of the course the learner will be able to:
- Discuss the American Disability Act and its five titles.
- Discuss the definition of “disability”.
- Discuss who is covered and who is not.
- Discuss employment issues relating to the ADA and Title V, including Affirmative Action.
- Explain the direct threat aspect of substance abuse.
I. The Five Titles of Americans with Disabilities Act
II. Who Is Protected?
III. Who Is Not Protected?
IV. What Is, And Is Not Illegal Discrimination?
VI. Affirmative Duty
VII. Direct Threat Posed By Substance Abuse
VIII. Title V (Miscellaneous Provisions)
IX. Legal Obligations and Expectations
X. Four Steps Toward ADA Compliance
CCAPP California Consortium of Addiction Programs and Professionals (CCAPP) Provider Number OS-21-336-0623
Florida Certification Board
Florida Board of Nursing
Registered Nurse: General
Advanced Practice Registered Nurse: General
Licensed Practical Nurse: General
Florida Board of Nursing-Certified Nursing Assistants
Certified Nursing Assistant General
Florida Board of Clinical SW, MFT and MHC, #726
Licensed Clinical Social Worker: General
Licensed Marriage and Family Therapist: General
Licensed Mental Health Counselor: General
Florida Board of Dentistry
Dental Hygienist: General
Health Access Dentist: General
Dental Temporary Certificate: General
Florida Council of Dietetics and Nutrition
Nutrition Counselor: General
CEBroker Provider ID: 50-204
CEBroker Course ID: 20-877369
Many state boards accept hours approved by other state and national boards. If your board is not listed here please contact them directly.