Every day counselors, nurses, psychiatric technicians, and others are called upon to intervene in crisis situations that may become dangerous if not handled properly.
This course will explore the prevention of aggressive behavior and crisis intervention techniques, which can include verbal de-escalation and physical interventions. We will identify the definition of aggression, warning signs of aggressive behavior, strategies to diffuse aggressive situations, crisis intervention techniques, and staff responsibilities after an event.
This course will award 2 continuing education hours. Please see the board approval box for course approvals.
Author: Leesa M. Robertson, M.Ed., CAP, LMHC
Ms. Robertson, M.Ed., CAP, LMHC is a Licensed Mental Health Counselor in Florida and a Licensed Professional Counselor in Georgia. She is credentialed in alcohol and other drug counseling.
Relevance and Target Audience: This course is designed for master's level counselors and social workers, addiction professionals, and nurses who have direct care time with clients who may display aggressive behavior. This course will help these professionals prevent and de-escalate volatile situations.
Content level: Intermediate
Course Format: This course is offered as a self-paced distance learning format (reading-based online activity)
System Requirements: This course is offered online. Internet connection required.
Course Completion Information: To earn continuing education credit, professionals must register and pay the fee for the course. They must read the content and demonstrate understanding by earning a minimum score of 70 percent on testing materials. The certificate of completion will be able to be downloaded after the above is completed. Refunds will be granted upon request with the withdrawal of credit for the course.
For questions, concerns or to request special accommodations, please call 866-863-4225 or email ContactUs@BaysideCEU.com.CEBroker Course ID: 20-903517
CEBroker Provider Number: 50-204
CEBroker Course ID: 20-882169
TO BEGIN THIS COURSE:
Click on Take Course below, right
Upon completion of this course the learner will be able to:
1. Understand and discuss what an incident is.
2. Explain why it is important to report incidents.
3. Understand how to report an incident.
4. Understand who to report an incident to.
5. Understand when to report an incident.
6. Explore how to write an incident.
CCAPP California Consortium of Addiction Programs and Professionals (CCAPP) Provider Number OS-21-336-0623