EMPLOYEE SATISFACTION SURVEY

Employee Name:_________________________Date Survey Completed: ____________________

This is a survey for the employees of the Palm Beach Institute. This survey is intended to give the management of PBI guidance as to improving the workplace environment. This survey can be answered anonymously, but we truly want to know how we’re doing, if something needs to be changed or if anyone has any concerns that need to be addressed. Please return completed surveys to the Quality Compliance Director before Friday, 5:00pm.

Please check one: Administration _________ Clinical _________   Management ___________

Are you: Salaried _______ Hourly _______ Contract ________

I work: FT______                      PT______

My shift is: Day Shift ______     Evening Shift _____   Night Shift _____

How long have you worked here?

Less than 2 years ____          2-5 years ____          5-10 years ____          Over 10 years ____

Ratings:

Please give your assessment of the Palm Beach Institute on the following matters by circling one of the numbers from one to ten (one being terrible and ten being great):

(a) Compensation to employees                                                       1 2 3 4 5 6 7 8 9 10

(b) Opportunity for advancement                                                       1 2 3 4 5 6 7 8 9 10

(c) Benefits                                                                                 1 2 3 4 5 6 7 8 9 10

(d) Friendly work environment                                                       1 2 3 4 5 6 7 8 9 10

(e) Training                                                                                  1 2 3 4 5 6 7 8 9 10

(f) Performance Evaluation                                                                1 2 3 4 5 6 7 8 9 10

(g) Supervision                                                                         1 2 3 4 5 6 7 8 9 10

(h) Culture                                                                                  1 2 3 4 5 6 7 8 9 10

( I ) Job Security                                                                         1 2 3 4 5 6 7 8 9 10

( j ) Flexibility in performing job                                                      1 2 3 4 5 6 7 8 9 10

(k) Overall satisfaction job                                                                1 2 3 4 5 6 7 8 9 10

 

Please give your assessment of the Palm Beach Institute on the following matters by circling one of the numbers from one to ten (one being poor and ten being excellent):

Employee Morale:                                                                                         1 2 3 4 5 6 7 8 9 10

 

1. How would you describe general employee morale? ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________

 

1. Do you have any specific recommendations to improve employee morale?

______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________

 

Guidance:                                                                                                               1 2 3 4 5 6 7 8 9 10

1. Are you given enough guidance to perform your job?

______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________

1. Are you given enough feedback on your work?

______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________

 

Training:                                                                                                             1 2 3 4 5 6 7 8 9 10

 

What additional training of employees, if any, do you believe would be beneficial?

______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________

Technology:                                                                                                         1 2 3 4 5 6 7 8 9 10

 

What additional technology do you believe would be beneficial for Palm Beach Institute?

______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________

  

Benefits:                                                                                                            1 2 3 4 5 6 7 8 9 10

 

1. What benefits do you find valuable that Palm Beach Institute offers?

___________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

 

1. What additional benefits would you like to see Palm Beach Institute offer?

___________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

 

Flexibility:                                                                                                             1 2 3 4 5 6 7 8 9 10

 

1. Are you given enough flexibility to perform your job?

___________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

 

1. What additional flexibility do you think would be valuable to help you perform your job better?

___________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

 

Supervisor:                                                                                                               1 2 3 4 5 6 7 8 9 10

 

1. Are you adequately supervised?

___________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

 

1. Is your supervisor fully aware of your concerns?

___________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

 

1. How would you improve any supervisory process? __________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

 

Hiring Process:                                                                                                       1 2 3 4 5 6 7 8 9 10

 

1. How did you hear about Palm Beach Institute?

__________________________________________________________________________________________________________________________________________________________________

1. Were you responded to in a timely fashion?

__________________________________________________________________________________________________________________________________________________________________

 

1. Were you treated in a courteous manner?

__________________________________________________________________________________________________________________________________________________________________

1. Was the interview process comfortable and informative?

__________________________________________________________________________________________________________________________________________________________________

  

Human Resources:                                                                                                   1 2 3 4 5 6 7 8 9 10

 

1. Was the initial orientation appropriate and informative?

__________________________________________________________________________________________________________________________________________________________________

1. Were the benefits, pay, and job expectations explained?

__________________________________________________________________________________________________________________________________________________________________

Profitability:

 

Do you have suggestions to improve the profitability of Palm Beach Institute?

__________________________________________________________________________________________________________________________________________________________________

Miscellaneous:

Is there anything else that you believe needs change or improvement at Palm Beach Institute?

___________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________