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Sensitivity in the workplace is paramount for fostering a supportive and inclusive environment. It entails being attuned to the needs, feelings, and perspectives of colleagues, recognizing and respecting their diverse backgrounds, experiences, and identities. Sensitivity cultivates empathy, encouraging individuals to communicate effectively, listen actively, and respond thoughtfully to others’ concerns. It involves refraining from language or actions that may inadvertently cause harm or discomfort, while also being open to feedback and willing to learn from mistakes. By prioritizing sensitivity, organizations can nurture a culture of mutual respect, collaboration, and psychological safety, ultimately enhancing employee well-being and productivity.
This course is offered online. Internet connection required.
