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Addiction

Complaint Resolution

This course will focus on helping behavioral health professionals handle complaints made by clients and patients.  The lesson will explore the complaint resolution process, what role each professional plays, and how to prioritize complaints.

 

 

This course will award 2 continuing education hours.  Please see the board approval box for course approvals.

Author:  Leesa M. Robertson M.Ed., CAP, NCC, LMHC 

Relevance:  This course is designed for master’s level counselors, addiction professionals, and nurses who have direct client contact.  

CEBroker Course ID:  20-889881
CEBroker Provider Number:  50-204

TO BEGIN THIS COURSE:
Click on TAKE COURSE below, right

Course Content