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Client Rights and Grievances

This course will present an overview of the right to autonomy and self-determination, the right to privacy, the right to receive treatment, the regulations regarding informing clients of their rights, and how to handle client grievances.


This course will award 1 continuing education hour.  Please see the board approval box for course approval information.

Author:  Roger Crutchfield, CAP
Mr. Crutchfield, CAP is credentialed in alcohol and other drug counseling.    He has extensive experience with outpatient alcohol and other drug counseling and has authored over 100 courses.  

Course Information: 
Relevance and Target Audience:  This course is designed for master’s level counselors and social workers, addiction professionals, and nurses who have direct client contact to be able to handle complaints and treat clients fairly. 
Content Level: Intermediate
Course Format: This course is offered as a self-paced distance learning format (reading-based online activity)
System Requirements: This course is offered online.  Internet connection required.

Course Completion Information: To earn continuing education credit, professionals must register and pay the fee for the course.  They must read the content and demonstrate understanding by earning a minimum score of 70 percent on testing materials.  The certificate of completion will be able to be downloaded after the above is completed. Refunds will be granted upon request with the withdrawal of credit for the course.
For questions, concerns or to request special accommodations, please call 866-863-4225 or email [email protected].

CEBroker Provider Number: 50-204
CEBroker Course ID: 20-889217
CEBroker Provider Number Ohio SW: 50-32249
CEBroker Course ID: 20-939166

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Course Content

Lessons Status

Price $12.00

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