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Aggression Control Training 2022


Upon successful completion of this course the learner will be able to:

1. Define aggression.
2. Identify warning signs for aggressive behavior.
3. Identify strategies for de-escalating aggression.
4. Give examples of crisis intervention techniques to use when violence occurs.

I.  Aggression
II. Two Forms of Aggressive Behavior
     A.  Verbal
     B.  Physical
III.  Application
IV.  Anxiety Level
V.  The Supportive Staff Response
V.  The Agitated Client
VI.  Setting Limits
VII.  Verbal De-escalation
VIII.  Tension Reduction
IX.  Nonverbal Communication
X.  Warning Signs Of Aggressive Behavior  

XI.  Strategies for Diffusion
XII.  Intervention Techniques

Course Content
Click on lesson title to begin Status