We do not respond to voicemails. If we do not answer, we are on the line with another client. Please text or email us. We respond throughout the day or attempt to call again at another time.
Every day counselors, nurses, psychiatric technicians, and others are called upon to intervene in crisis situations that may become dangerous if not handled properly.
This course will explore the prevention of aggressive behavior and crisis intervention techniques, which can include verbal de-escalation and physical interventions. We will identify the definition of aggression, warning signs of aggressive behavior, strategies to diffuse aggressive situations, crisis intervention techniques, and staff responsibilities after an event.
This course is offered online. Internet connection required.
