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This course will explore the important points of reporting incidents per JCAHO and Texas laws.
Nurses play a primary role in the administration of medications across settings. They can also be involved in dispensing and preparing medications, such as crushing pills and drawing up a measured amount for injections. This course explores factors that contribute to safe medication administration.
This course provides a systematic overview of incident identification, reporting, and documentation per JCAHO and California laws. Emphasis is placed on determining appropriate reporting channels, timeframes, and compliance considerations. The course also develops competency in the composition of clear, objective, and legally sound incident reports to support risk management, quality assurance, and organizational accountability.
This course will explore the important points of reporting incidents per JCAHO and Massachusetts laws.
This course will explore the important points of reporting incidents per JCAHO and Illinois laws.
This course provides a structured review of incident identification, reporting responsibilities, and documentation standards within professional practice settings per JCAHO and Delaware laws. Participants will examine the definition and classification of incidents, the importance of prompt and accurate reporting, and the procedures used to communicate incidents through appropriate channels. Instruction includes guidance on determining who should receive reports, required reporting timeframes, and the preparation of clear, objective, and comprehensive written incident reports. Emphasis is placed on strengthening compliance, risk mitigation, patient and client safety, and organizational accountability.
This course will explore the important points of reporting incidents per JCAHO and Pennsylvania laws.
This competency exam is designed to assess your skills.
Please click on Take Quiz.
You must receive a minimum score of 70 percent.
Once you pass the exam at least 70 percent, please print the certificate and submit it to Human Resources.
This course will explore the important points of reporting incidents per JCAHO and New Jersey laws.
This course provides a comprehensive examination of abuse recognition, mandated reporting responsibilities, and the legal standards governing reporting practices in Delaware. Participants will review core concepts related to identifying suspected abuse, applicable statutory obligations, and the procedures required for timely reporting. Content also addresses immunity provisions, whistleblower protections, penalties for failure to report, and ethical considerations that may arise in complex cases. Emphasis is placed on strengthening professional judgment, regulatory compliance, and the protection of vulnerable populations through appropriate intervention and documentation.
Medical errors comprise the largest issue facing this country with regard to health care. This course was designed to educate those in the health care industry and specifically the mental health field on the magnitude of medical errors, their adverse effects, and methods to analyze errors in an effort to avoid future mishaps.
The laws and regulations governing the confidentiality of substance use disorder records were written out of great concern about the potential use of substance use disorder information against individuals, causing individuals with substance use disorders not to seek treatment.
A risk-managed approach to documentation is a best practice to protect the client and the professional.
This course will explore 42 CFR part 2, HIPAA, and documentation of substance abuse therapy.
This course will review the statistics and prevalence of domestic violence in our society. We will define domestic violence and its various types of abuse.
The course will review the dynamics of violent relationships. Violent relationships follow a predictable cycle of violence. This course will discuss this cycle and review its patterns and screening methods through multiple case studies. The course will delve into special populations and associated risk factors. Upon completing the course, the professional will understand the specific resources available for those in need.
This course will explore how culture and stereotypes play a role in our we see ourselves and our clients. We will explore cultural competency through cultural awareness, beliefs, knowledge, and skills. We will examine the implications for counseling theory, research, practice, and training.
An assessment is a basis for understanding the client’s presentation and is the beginning of conceptualizing their functioning into a diagnosis. This continuing education course will explore mental status exams, mental health assessments, alcohol and drug assessments, and the DSM V. We will also introduce the learner to a few popular assessment tools.
Alcoholics Anonymous (AA) was founded in 1935 to help alcoholics abstain from the consumption of alcohol and to “stay sober” through the sharing of their experiences with others who have had similar experiences in a protected environment.
The 12 Step, the cornerstone of the program, was developed later to help govern the fellowship and to establish a consistent approach to spiritual and character-building endeavors.
This course will explore the history and efficacy of the 12-step approach.
This course will award 1 continuing education hour.
Course Created 12/28/2021.
When you suspect someone is being abused, you can take steps to help. This course will explore different types of abuse and how to report in North Carolina. We will explore the timeline for reporting and the procedures that must take place.
Navigating the requirements of reporting suspected abuse and maltreatment is an important responsibility for everyone, particularly mandated reporters. This presentation will explore the requirements for reporting child abuse in California. We will look at which professionals are required to report. We will explore the timeline for reporting and the procedures that must take place.
This course provides a systematic overview of incident identification, reporting, and documentation per JCAHO and Florida laws. Participants will examine the defining characteristics of reportable incidents, the rationale for timely and accurate reporting, and the procedural frameworks that guide reporting responsibilities.
This course will explore the use of tobacco including its effects on the body during and after use.
This course will review the current statistic for the prevalence of suicide. We will discuss risk factors, assessment of, management and disposition, and how to handle crisis calls.
This workplace violence course provides information on the extent of violence in the workplace, assesses the hazards in different settings, and develops workplace violence prevention plans for individual worksites.
We will explore who is at risk and how violence can be reduced and avoided.
Every day counselors, nurses, psychiatric technicians, and others are called upon to intervene in crisis situations that may become dangerous if not handled properly.
This course will explore the prevention of aggressive behavior and crisis intervention techniques, which can include verbal de-escalation and physical interventions. We will identify the definition of aggression, warning signs of aggressive behavior, strategies to diffuse aggressive situations, crisis intervention techniques, and staff responsibilities after an event.
Course created 12/15/2021.
Pain is an individualized concept that requires an equally individualized solution.
This course will explore the physiology of pain, the difference between types of pain, and how to manage it with and without opioids.
Unwelcome sexual advances, requests for sexual favors, and other verbal or physical conduct of a sexual nature constitute sexual harassment when this conduct explicitly or implicitly affects an individual’s employment, unreasonably interferes with an individual’s work performance, or creates an intimidating, hostile, or offensive work environment. This course will explore this topic, helping employees know what constitutes sexual harassment and what to do as a co-worker or victim.
This course does not offer continuing education for license renewal.
Patient safety is the absence of preventable harm to a patient during the process of health care and reduction of risk of unnecessary harm associated with health care to an acceptable minimum. An acceptable minimum refers to the collective notions of given current knowledge, resources available, and the context in which care was delivered weighted against the risk of non-treatment or other treatment.
This course will review the need for timely and accurate incident reports, the root cause analysis process, patient rights, terms regarding patient safety, driver safety, and The Joint Commission’s Behavioral Health Care National Patient Safety Goals.
This course provides an in-depth overview of infection control principles, including standard precautions, pathogen transmission, personal protective equipment (PPE), cleaning and disinfection practices, and outbreak prevention strategies. It equips healthcare professionals with the knowledge necessary to maintain safe, compliant, and hygienic environments across diverse care settings.
Employee performance reviews are fraught with anxiety. It is critical to the employee and employer’s success these are handled effectively. With the right approach, reviews are an excellent opportunity to reinforce solid performers and redirect the poor ones.
This course will focus on helping behavioral health professionals handle complaints made by clients and patients. The lesson will explore the complaint resolution process, each professional’s role, and how to prioritize complaints.
It is estimated that 60 to 75 percent of adolescents with mental health and/or substance abuse issues have co-occurring disorders. Commonly documented co-occurring disorders include conduct disorder, oppositional defiant disorder, attention-deficit/hyperactivity disorder, anxiety, post-traumatic stress disorder, and substance dependence.
This course will explore the prevalence, warning signs, specific disorders, and treatment options.
A drug test analyzes a biological sample used to determine the presence of specific substances. Drug testing is done pre-employment, randomly by employers, after an accident on the job, during probation, by the police, in the prison system, in recovery programs, in hospitals, and by parents.
This course will explore the types of drug tests, what each screen is for, the collection procedure, and the need for consent.
Severe anxiety can arise after trauma or injury, under persistent stress, or extreme change. This course will explore distinguishing between everyday worry and an anxiety disorder, the top five anxiety disorders, signs, symptoms, and risk factors. We will also discuss treatment approaches.
Anger is a powerful, natural feeling. Everyone feels it at some time, and we have the right to feel that way. It’s what someone does with anger that makes the difference.
As clinicians, we aim to help clients learn effective ways to manage their anger. In this course, we will explore anger and its causes, common approaches to anger, the problems with anger, the positive aspects of anger, and anger management.
Affirmative action is a controversial and often poorly understood policy. In these courses, we will explore what Affirmative is and outline how it operates in employment settings. We will consider the major points of controversy. In addition, we detail the contributions of psychologists and other social scientists in helping to demonstrate why affirmative action is needed, how it can have unintended negative consequences, and how affirmative action programs can be most successful.
First aid is the first and immediate assistance given to any person suffering from either a minor or serious illness or injury, with care provided to preserve life or prevent the condition from worsening. In some cases, it may be the only care someone needs, while in others, it may help them until paramedics arrive or they are taken to the hospital. The best way to prepare for these events is to get official first aid certification, but in addition, or until you are able to do so, this course will offer some basic aid and life-saving steps.
Fire is a severe threat to any healthcare facility. Many clients have special needs that make them especially vulnerable in a fire emergency, thus increasing the risk of fire casualties. Healthcare staff must make every effort to prevent fires from starting and must be prepared to respond if a fire breaks out.
This course is intended for staff training and does not award continuing education through a licensing board for license renewal.
The purpose of the course is to explore and expand on the process of addiction. The course will explore the definition of abuse and addiction, the stages of alcohol and other drug use, the progression of the disease, and treatment options. The course will define specific exercises that can be utilized with clients.
Course created 12/9/2021.
This course will explore the requirements for reporting child and elder abuse in Florida. The course will list who mandated reporters are, when a report is warranted, and how to make the report when necessary. We will explore the timeline for reporting and the procedures that must occur.
It will award 1 continuing education hour. Please see the board approval box or course approvals.
This course provides a comprehensive review of abuse recognition, mandatory reporting duties, and the statutory requirements governing reporting practices in Florida. Participants will examine indicators and forms of abuse, professional and legal obligations of mandated reporters, penalties associated with failure to report, and the procedural steps required for timely submission of reports.
It will award 1 continuing education hour.
Course created 12/9/2021 .
The 42 CFR Part 2 regulations serve to protect patient records created by federally assisted programs for the treatment of substance use disorders. Part 2 has been revised to further facilitate better coordination of care in response to the opioid epidemic while maintaining its confidentiality protections against unauthorized disclosure and use. This course will explore these regulations.
Retrieve Behavioral Health Technicians are required to complete this competency exam upon hire based on his or her position.
This course will explore the requirements for reporting child and elder abuse in Tennessee. We will look at which professionals are required to report. We will explore the timeline for reporting and the procedures that must take place.
The ASAM Criteria 4th Edition, developed by the American Society of Addiction Medicine, is a widely used and comprehensive set of guidelines for placement, continued stay, and transfer or discharge of addiction patients and those with co-occurring conditions.
This course will provide an overview of the criteria, levels of care, and best practices derived from these guidelines.
Course Updated: 1/2/2026
The purpose of this course is to introduce you to the knowledge, skills, and terms that will assist you in applying and delivering maximum standards of care as a direct care professional.
Environment of Care standards is a way to sustain a culture of safety for staff, patients, and visitors.
Navigating the requirements of reporting suspected abuse and maltreatment is an important responsibility for everyone. This course will explore the requirements of reporting abuse of both children and vulnerable adults in New Jersey. We will explore the timeline for reporting and the procedures that must take place.
Brushing teeth at home between professional cleanings is the foundation of good oral care and prevention. Dental professionals need to seek information and stay updated on the products available to their patients. This course will review the pros and cons of power toothbrushes and manual toothbrushes. We will also examine the various options available in the different power toothbrushes and how this affects efficacy and patient compliance.
Dental fear refers to the fear of dentistry and of receiving dental care. This can be quite severe when diagnosed as dental phobia, odontophobia, dentophobia, or dentist phobia or less severe when described as generalized anxiety. This course will explore dental phobia and anxiety and strategies to reduce anxiety.
This course is intended to provide awareness and understanding of the connection between good nutrition and its impact on oral health. We will explore dietary guidelines, major nutrients, dietary implications in periodontal disease, the life cycle of the dental patient, factors in the dental caries process and nutritional counseling for the dental patient.
This course will explore the types and use of cocaine. We will look at cocaine-related disorders, DSM IV criteria, the cycle of use, addiction process, and treatment for this drug.
This course provides a structured examination of dental implant hygiene, emphasizing evidence-based approaches to the long-term maintenance of implant-supported restorations. Content includes foundational principles of peri-implant health, selection and application of appropriate instrumentation, and the development of individualized maintenance protocols. Clinical considerations related to biofilm management, risk assessment, and prevention of peri-implant diseases are integrated throughout. The course is designed to support advanced clinical decision-making and promote optimal patient outcomes in implant care.
This course will prepare you with the knowledge to respond in an emergency situation. This course follows the guidelines of the American Heart Association, however, it is not meant to replace training with an instructor and will not result in a certification card. This course is intended as continuing education, not certification.
This course will explore a patient-centered approach to gaining dental patient buy-in through Motivational Interviewing. This technique is a collaborative, conversational method for strengthening motivation and commitment to changing behavior.
Vaccines are on the minds of everyone at work this year. This course will explore the currently available knowledge essential for developing and implementing an effective vaccination strategy in an oral healthcare setting.
This course delves into the key factors that contribute to the safe and effective prescribing of medications. It examines best practices, regulatory guidelines, and clinical considerations that healthcare providers must navigate to ensure patient safety. Topics include understanding drug interactions, recognizing contraindications, tailoring prescriptions to individual patient needs, and staying informed about current pharmacological advancements. Emphasis is placed on minimizing risks, enhancing therapeutic outcomes, and fostering informed decision-making in medication management.
This course will serve as a refresher on what a first responder is, how they are protected, what constitutes a medical emergency, what to do for many common emergencies, how medical emergencies should be transported, advice on psychological trauma, and the emotional toll on responders themselves.
Human trafficking is the trade of humans, most commonly for the purpose of forced labor, sexual slavery, or commercial sexual exploitation for the trafficker or others.
This course will explore what human trafficking is, how it occurs and who is most vulnerable, how to recognize risk factors, The Trafficking Victims Protection Act of 2000 and the Justice for Victims Act of 2015, as well as how drug use is linked to trafficking, treatment options and procedures to helping fight this crisis.
Dental settings have unique characteristics that warrant specific infection control considerations when dealing with COVID-19. This course will explore guidance on how to reduce the risk of Covid-19 transmission in the dental office.
This course will explore what COVID-19 is and the CDC and ADA statements regarding the dental industry. We will look at patient, facility, hygiene considerations.
Upon completion of this course, oral health care professionals will have a better understanding of the impact on demographics, mechanisms, general health, and oral health with the use of marijuana.
This course will present an overview of the right to autonomy and self-determination, the right to privacy, the right to receive treatment, the regulations regarding informing clients of their rights, and how to handle client grievances.
Burning mouth syndrome is the generally used medical term for chronic or recurrent burning in the mouth without an obvious cause.
This course gives a working knowledge of the key factors related to burning mouth syndrome and the psychological components, pathogenesis, treatments, and necessity for patient education.
Gambling addiction is the uncontrollable continuation of gambling despite the consequences on one’s life. Gambling is addictive because it stimulates the brain’s reward system much like drugs or alcohol can. In fact, gambling addiction is the most common impulse control disorder worldwide.
This course provides a brief introduction to pathological gambling, gambling disorder, and problem gambling as wells as explores signs, symptoms, and treatment modalities.
This course will explore the requirements for reporting child and elder abuse in Ohio. We will look at which professionals are required to report. We will explore the timeline for reporting and the procedures that must take place.
This course will review OSHA’s infection control standards and an introduction to bloodborne pathogens.
Bloodborne Pathogens are microorganisms such as viruses or bacteria carried in the blood and can cause disease in people. This course will explore the primary bloodborne pathogens and the OSHA standards regarding these.
This course will explore the myriad of issues relating to setting and maintaining boundaries within the counseling relationship.
– Key Concepts Regarding Dual Relationships with Clients
– Physical Contact and Sexual Relationships with Clients
– Self Disclosure
– Sound Decision Making and Managing Boundaries Set
– Emotional and Dependency Needs
– Professional Distance
– Therapeutic Styles
– Dynamics Which Make Therapy a Potential Setting for Boundary Violations and Exploitation
This course will update our current understanding of what HIV and AIDS are and how they are transmitted. The prevalence of the disease and how it attacks the body will be explained. Current information on the transmission, as well as the correction of several common myths, will be taught. The importance of testing and diagnosis is ever-increasing with the significant progress being made regarding the treatment of HIV.
We will explore confidentiality and legal protection for the HIV-infected person.
Treatment Centers struggle with clients wanting to leave Against Medical Advice (AMA) yet research shows that long-term recovery is frequently tied to the length of stay. This course will explore:
Who is most likely to leave against medical advice.
Why do individuals leave against medical advice?
What are the dangers of leaving against medical advice?
What can be done to prevent people from leaving against medical advice?
To ensure a workplace is free from racial injustice, productive, creative, and safe for employees the organization must maintain an awareness and appreciation of each other.
This course is not for continuing education credit.
This course reviews the difference between medication administration and assisting with self-administration of medication, as well as the goals, roles, and responsibilities of unlicensed personnel in medication assistance.
Recovery housing is a service delivery modality that simultaneously addresses the social support and housing needs of those in recovery from substance use disorders. The needs of the resident can go beyond the treatment of the addiction itself. Staff needs to be ready to address the community setting, medical or dental issues that could come up, and the needs of the resident’s mental health, as so frequently dual issues, are occurring.
Hazardous materials include explosives, flammable and combustible substances, poisons, and radioactive materials. Emergencies can happen during production, storage, transportation, use, or disposal. Everyone is at risk when chemicals are used unsafely or released in harmful amounts. This is why learning how to safely use and dispose of hazardous materials and respond if an accident occurs is important.
This course will explore how to store and handle hazardous materials and how to handle exposure and disposal.
Banyan Treatment Center nurses are required to complete this competency exam upon hire.
This course will look at the current theories regarding treating addiction. We will define addiction and look at how treatment programs have and should focus. We will explore treatment options.
The opioid crisis continues to affect individuals, families, and communities worldwide, making overdose response training a vital skill.
This course is designed to educate participants on recognizing the signs of an opioid overdose, understanding the critical steps for intervention, and effectively administering Narcan (naloxone), a life-saving medication. Participants will gain practical knowledge about opioid use, overdose prevention strategies, and harm reduction techniques.
Effective clinical work with individuals from diverse minority groups—including those differentiated by ethnicity, age, gender, sexual orientation, and ability status—demands both cultural competence and ongoing self-reflection. These considerations carry significant implications for counseling theory, research, practice, and professional training. This course will examine the unique needs of various special populations and guide mental health professionals in applying culturally responsive and inclusive approaches that honor cultural pluralism and promote ethical, person-centered care.
Sleep is a complex and essential behavioral state that occupies approximately one-third of the human lifespan. Although it is a universal and biologically necessary process, its clinical significance is often underestimated. Sleep plays a foundational role in physical health, cognitive functioning, emotional regulation, neurobiological restoration, and overall mental wellness. Disruptions in sleep are not merely secondary complaints; they can contribute to, exacerbate, or reflect underlying psychiatric, medical, and behavioral health conditions. For clinicians, understanding sleep as a core determinant of health is essential to comprehensive assessment, diagnosis, treatment planning, and long-term client outcomes.
Course Creation Date: 5/7/2026
This course will explore how we define shyness from feeling and behavioral aspects. We will look at the various theories for causation and treatment. We will also look at how shyness is influenced by gender, age, and culture.
We will explore research and the treatments most frequently used.
